This Privacy Policy explains how Bloom & Co. processes personal data when you contact us, request a consultation, place an order, or use our website. It applies to our floral studio services, including wedding bouquets and event decoration.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken at your request before entering a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is necessary for the relevant purpose.
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Where applicable, you may have rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a competent supervisory authority.
We may collect identification and contact details, event and design preferences, order details, payment-related information, communication records, and technical data such as device and usage information. Where relevant, we also process information needed to prepare quotes, confirm dates, arrange delivery or setup, and manage service follow-up.
We receive personal data from contact forms, phone calls, consultation appointments, and other communications with us. We may also generate data from our own records of inquiries, quotes, deposits, confirmations, and service delivery, and we may receive limited technical data from the website and related systems.
The website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
You may block or delete cookies through your browser settings. If the website provides a cookie notice or preference tool, you may use it to manage non-essential cookies. Disabling some cookies may affect site functionality or limit certain features.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing activities. Where processing is based on consent, you may withdraw that consent for future processing.
To exercise your rights, use the contact details in this policy and describe the request clearly. We may ask for information needed to verify your identity and to locate the relevant records. If a request cannot be fulfilled in full, we will explain the reason where required by law.
We keep personal data only for as long as needed for the relevant purpose, including handling inquiries, preparing and fulfilling orders, maintaining business records, and meeting legal or accounting requirements. When data is no longer needed, we delete it or anonymize it where appropriate.
We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will apply from the date it is made available, and we may provide additional notice where a change is material.
Use the contact details below for privacy questions, requests, or concerns.
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and dates, plan floral designs, coordinate delivery or studio pickup, manage payments, maintain records, improve our services, and comply with legal obligations. We may also use limited technical data to secure and operate the website.
We may share personal data with service providers that help us operate the website, manage communications, process payments, support bookings, or deliver related administrative services. These parties may process data only for the purposes we specify and under appropriate confidentiality or data protection terms.
We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, or support the prevention or investigation of fraud, misuse, or security incidents.
